Innovation & Technology

You deployed voice AI in servicing, and the first part went as promised. Predictable calls were automated. Your team stopped...

A decade ago, most lenders looking at document automation reached the same conclusion: Optical character recognition (OCR) was a commodity....

There's a version of this story that's been true for decades: wholesale finance runs a little apart from the rest...

AI-powered auto lender Lendbuzz plans to launch AI voice agents in the third quarter to make debt payment calls to...

A Texas dealership group is testing AI-driven invoice processing and considering automation across finance and insurance compliance.   Autobahn has...

TD Auto Finance is rolling out capabilities to improve real-time loan decisioning, income verification, credit reporting and compliance to 5,500 dealers across Canada after...

Auto lender Arivo Acceptance wanted to develop new software faster, so it enlisted a group mainly comprised of interns with...

Odessa launched Configurable Attributes, a code-free platform capability that allows asset finance organizations to add and manage data fields without...

BMW Financial Services will roll out customer-facing AI for call centers in the fourth quarter, Ole Jensen, chief executive and...

Auto lenders are among consumer finance companies under pressure to modernize aging technology platforms as legacy systems limit innovation, compliance...

AI is evolving from an internal cost-cutting tool into a driver of predictive customer outreach and fraud detection, according to banking...

AI-powered auto fintech Agora Data will provide vehicle service contracts and guaranteed asset protection products to auto dealers through its AgoraCapital...