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CFPB Complaint Narratives: Lenders Weigh Public Responses

When it comes to the Consumer Financial Protection Bureau’s consumer complaint narratives, silence may be golden.

Auto Lenders Face Longer Terms, More Negative Equity, More Risk in 2016

Longer loan terms, increasing negative equity, declining used-car prices, rising interest rates, and higher transaction prices

Maintaining Compliance When In Direct Contact With Consumers [SPONSORED]

As the CFPB moves to expand consumer protection into auto finance it has become critical for

Santander Consumer Shares Fall on CEO News, Then Rebound (Some)

Shares fell 8.4% for Santander Consumer USA Holdings Inc. on Monday, the first trading day since

Why Ford Credit Is Piloting a P2P Car-Sharing Program [VIDEO]

Ford Motor Credit Co. is the latest auto finance company to take a run at the

Dundon Out as Chairman, CEO of Santander Consumer; Chain Reaction Follows

Thomas Dundon suddenly quitting as chairman and CEO of Santander Consumer USA last week set in

Narratives are a Spectacle, Not a Serious Forum, Industry Experts Say

Industry professionals reacted with a renewed wave of criticism, in response to the Consumer Financial Protection

New CEO for Santander Consumer USA, as Co-Founder Dundon Departs

Santander Consumer USA appointed Jason A. Kulas as chief executive effective immediately, succeeding Tom Dundon, one

Credit Union Auto Lending Surges

David Thompson

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