Compliance
AFE
Designing the Customer Experience: A Lesson in Data Analytics
Lenders might feel restricted by the recent rise in regulatory requirements, but instead, they should use the guidance to create...
Database & Documentation: The Two Critical Components in Successful Vendor Management
Over the last six to twelve months, Fiserv has had the opportunity to work with numerous financial institutions in establishing...
Six Strategies for a Solid Vendor-Management Program
The Consumer Financial Protection Bureau’s first auto finance-related enforcement action zeroed in on vendor-management procedures. The takeaway for lenders: Beef...
Mobile Tech Gains Ground in Collection Space
With three of every four adults in the U.S. using smartphones, according to some estimates, it’s no surprise that lenders...
CFPB Official Outlines Nonbank Exam Process
While the Consumer Financial Protection Bureau has yet to examine financial institutions with less than $10 billion of assets, debt-collection...
Despite Increased Scrutiny, Financiers Bolster Efforts to Attract Servicemember Borrowers
While regulators have stepped up efforts to protect servicemembers from financial fraud, auto financiers are looking for ways to attract...
