Driving an emotional customer experience
Financial institutions looking to improve customer experience should be cognizant of consumers’ needs and desires when developing new products and...
Open Lending adds 84-month loan terms as affordability dips
Automation fintech Open Lending has expanded its maximum auto loan terms as more consumers are priced out of the market. ...
BMO Capital lowers RV shipment and retail forecasts
Investment banking firm BMO Capital has lowered its RV shipment and retail forecasts for this year and released its 2023...
Ally Financial uses RPA, AI to combat synthetic identity fraud
SEATTLE — Ally Financial is using robotic process automation (RPA) and artificial intelligence (AI) to identify the fraudulent paystubs commonly...
Powersports values decline in September
Powersports values declined across nearly every market segment in September, in line with a gradual return to more traditional seasonal...
Lenders must satisfy regulators’ cloud inquiries, Truist’s Elliott says
SEATTLE — Lenders migrating to the cloud must fully understand their technology in order to satisfy potential inquiries from regulators,...
Independent dealerships view current market as ‘weak’
Independent and franchise dealerships across the U.S. have mixed views on the current landscape of the market as inflation continues...
Consumers warm up to EV purchases
Car shoppers are warming up to electric vehicles (EV) as charging cost fears and battery range anxiety lessens. As of...
