Designing the Customer Experience: A Lesson in Data Analytics
Lenders might feel restricted by the recent rise in regulatory requirements, but instead, they should use the guidance to create...
Marcie D. Belles joined Royal Media Group in 1996. Marcie spent 17 years covering auto finance, most recently as managing editor of Auto Finance News. In 2001, Marcie won an award from the Newsletter & Electronic Publishers Foundation for her coverage of GE Capital Corp.’s exit from the auto finance business. She assumed her current position in 2014, running all of Royal Media’s auto finance data and research initiatives. She graduated cum laude from Yeshiva University in New York, and lives in Houston with her husband and two sons.
Lenders might feel restricted by the recent rise in regulatory requirements, but instead, they should use the guidance to create...
The times, they are a-changing. It’s just as true now as it’s always been, even if Bob Dylan is more...
In a world dominated by smartphones and tablets, by mobile sites and apps, by Twitter and Facebook and Linkedin and...
People can’t always understand what you’re saying. That was the message from Bruce Harris, vice president and chief risk and...
With driverless cars on the horizon, how soon before virtual currency becomes a new form of payment for auto loans?...
The Consumer Financial Protection Bureau’s first auto finance-related enforcement action zeroed in on vendor-management procedures. The takeaway for lenders: Beef...
5 tech ideas to spark growth at auto finance companies large and small
With three of every four adults in the U.S. using smartphones, according to some estimates, it’s no surprise that lenders...