Download the full webinar “Winning the Auto Finance Game With Advanced Analytics”, here.
While Auto Manufacturers and Auto Finance Companies use analytics to improve marketing and pricing effectiveness, these efforts are highly fragmented and often produce sub-optimal results. Given the high industry sales volume, narrow profit margins and numerous opportunities to adjust the selling price, or the price of the loan before each transaction, an integrated customer analytics framework can provide significant economic benefits and improve the customer experience at the same time.
It is important to be able to respond to empowered consumers whom have virtually unlimited choices and information creating new opportunities for engagement and value. In response, Auto Manufacturers and Auto Finance Companies need to develop and control insight about their customers. They need multi-dimensional insight which is refined across all relevant data signals and a technology platform that activates data usage and generates business intelligence.
Managing data activation and retrieval across all customer engagement channels is a challenge for many. Increasing data volume, velocity, veracity, and variety is affecting all parts of the Auto Industry. Effective collection, analysis and applications of large relevant data sets will transform business decision making. True transformation and a strategic advantage is available through new applications of customer analytics.