Auto Finance News
  • Home
  • News
  • Features
  • Events
    • Auto Finance Summit East
    • Equipment Finance Connect
    • Auto Finance Summit
    • PowerSports Finance Summit
  • Webinar
    • Harnessing AI & Machine Learning to Address Vehicle Affordability Issues
    • Webinar Library
  • Podcast
  • Powersports
  • Big Wheels Data

No products in the cart.

Subscribe
  • Capital & Funding
  • Compliance
  • Risk
  • Technology
  • Best Practices
  • Compliance Monitor
Log In
No Result
View All Result
Auto Finance News
  • Home
  • News
  • Features
  • Events
    • Auto Finance Summit East
    • Equipment Finance Connect
    • Auto Finance Summit
    • PowerSports Finance Summit
  • Webinar
    • Harnessing AI & Machine Learning to Address Vehicle Affordability Issues
    • Webinar Library
  • Podcast
  • Powersports
  • Big Wheels Data
BIG Wheels
Log In
No Result
View All Result
Auto Finance News
No Result
View All Result

Fast Funding Will Keep Dealers Satisfied

Diana AsatryanbyDiana Asatryan
July 27, 2015
in Best Practices
Reading Time: 4 mins read
0

canstockphoto27321359Relationship and funding speed were the two main factors affecting auto lenders’ rankings in J.D. Power’s annual U.S. Dealer Financing Satisfaction Study, according to Michael Buckingham, senior director of the auto finance practice at J.D. Power.

“As liquidity is strong and pricing is low, the competition among lenders is high,” Buckingham told Auto Finance News. “Thus, a key differentiator is the application approval process.” The sub drivers, Buckingham said, are lenders’ ability to underwrite quickly and provide fast funding. “Cash flow is critical, as dealers become larger and more franchised; it’s a byproduct of just how competitive the market place is.”

The Satisfaction Study, released today, measures dealer satisfaction with finance providers in four segments: prime retail credit, non-prime retail credit, retail leasing and floor planning. Satisfaction is calculated on 1,000-point scale. This year, the study was sent out in March to over 3,900 new-vehicle dealerships across the U.S.

As dealers increasingly indicate a need for faster funding, lender ranking was affected by the availability of e-contracting or other lender-provided technology to enable same-day contract funding, Buckingham said. “Many of the captives have decided to get into e-contracting, you don’t see that same push on the non-captives,” he said. “We advise our clients and we see the market moving that way.” According to the study, 56% of the dealers surveyed indicate that faster funding time is the main reason to use e-contracting, and about 49% of the dealers are using e-contracting with captives. The percentage is half as much – 27% – with non-captives.

This year, Buckingham said, dealers were more responsive to the survey. In fact, the number of dealers rose 30% year over year. The rankings, however, were flat as compared to last year, with Mercedes-Benz ranking highest in all segments. “From our end we try to make the survey easier. But as the market has gotten very competitive, the lenders are seeking dealer feedback much more. And they are being much more responsive to dealer concerns.”

Prime Retail Credit

Top 5

  1. Mercedes-Benz Financial Services 971
  2. MINI Financial Services  962
  3. Alphera Financial Services 961
  4. BMW Financial Services 953
  5. Lincoln Automotive Financial Services 944

[accordion]
[toggle title=”See More”]

  1. Infiniti Financial Services 914
  2. Ford Credit 911
  3. Subaru Motors Finance 901
  4. Security Services Federal CU 898
  5. Ally Financial 897
  6. Toyota Financial Services 897
  7. NMAC 896
  8. BMO Harris Bank 878
  9. TD Auto Finance 877
  10. Mazda Capital Services 876
  11. Chase Automotive Finance 875
  12. Volvo Car Financial Services 875
  13. Huntington National Bank 874
  14. Fifth Third Bank 869
  15. INDUSTRY AVERAGE 868
  16. Citizens One 864
  17. Volkswagen Credit 862
  18. BB&T 860
  19. SunTrust 855
  20. Wells Fargo Dealer Services 853
  21. Capital One Auto Finance 850
  22. Honda Financial Service 849
  23. US Bank 843
  24. Bank of America 840
  25. Kia Motors Finance 836
  26. PNC Bank 836
  27. GM Financial 834
  28. Hyundai Motor Finance 831
  29. Credit Union Direct Lending 807
  30. Bank of the West 804
  31. Chrysler Capital 746
  32. Santander Auto Finance 711

[/toggle]

Retail Leasing

Top 5

  1. Mercedes-Benz Financial Services 978
  2. BMW Financial Services 961
  3. Lincoln Automotive Financial Services 956
  4. Mini Financial Services 954
  5. Ford Credit 942

[accordion]
[toggle title=”See More”]

  1. Toyota Financial Services 925
  2. Ally Financial 921
  3. Subaru Motors Finance 901
  4. INDUSTRY AVERAGE 894
  5. Volvo Car Financial Services 876
  6. NMAC 874
  7. Mazda Capital Services 872
  8. Volkswagen Credit 869
  9. GM Financial 854
  10. Hyundai Motor Finance 854
  11. Kia Motors Finance 847
  12. Honda Financial Services 845
  13. US Bank 772
  14. Chrysler Capital 762

[/toggle]

Floor Planning

Top 5

  1. Mercedes-Benz Financial Services 986
  2. BMW Financial Services 974
  3. Ford Credit 961
  4. Ally Financial 950
  5. INDUSTRY AVERAGE 943

[accordion]
[toggle title=”See More”]

  1. Toyota Financial Services 941
  2. Chase Automotive Finance 934
  3. NMAC 931
  4. GM Financial 926
  5. Hyundai Motor Finance 913
  6. Bank of America 908
  7. Kia Motors Finance 900

[/toggle]

Tags: Best Practicese-contracting
Previous Post

Citizens Financial Dials Back Chrysler Capital Purchases

Next Post

Fast Funding Will Keep Dealers Satisfied

Related Posts

The US Consumer Financial Protection Bureau headquarters in Washington, DC.
Best Practices

Assessing compliance, risk for undocumented borrowers 

April 4, 2025
Cars lined up in a parking lot
Best Practices

5 questions with … Synchrony SVP of Credit Acquisition Strategy Anita Chalkley

April 1, 2025
Cars for sale on a dealer lot
Best Practices

Five questions with … Credit Acceptance CEO Ken Booth 

March 31, 2025
Next Post

Fast Funding Will Keep Dealers Satisfied

Please login to join discussion

Stay Informed with Our Newsletters

PowerSports Finance

The Roadmap Podcast

COLUMNS

cars lined up

Auto loan fraudsters punished with prison (Under the Hood)

May 6, 2025
Cars parked in a lot

Strike Acceptance takes aim at ABS market (Under the Hood)

April 15, 2025
Selection of new metallic blue and gray cars lined up in dealership parking lot.

Off the Lot: Rethinking lending in a post-tariff world 

April 8, 2025

TECHNOLOGY

Image by Upstart

Upstart auto originations surge 369%

May 8, 2025
(Courtesy/Canva)

9 companies compete for Best in Show at Auto Finance Summit East

April 29, 2025

SPONSORED

The Hidden Bottlenecks in Dealership Financing—And How to Fix Them Fast

April 28, 2025

Tax Refund Season is Here—Is Your Dealership Ready to Handle the Surge?

March 13, 2025

The Future of Dealer Commercial Lending: Mastering Inventory Risk Management

March 3, 2025

Resources

ABOUT US

HELP CENTER

ADVERTISE

PRIVACY TERMS

ADA COMPLIANCE

CODE OF JOURNALISM ETHICS

Manage Cookie Consent

Special Content

EXECUTIVES OF THE YEAR

AUTO FINANCE EXCELLENCE AWARDS

MAGAZINE ARCHIVE

INDUSTRY GLOSSARY

Follow Us

facebook linkedin twitter podcast podcast
© 2025 Royal Media
No Result
View All Result
  • Home
  • News
    • All News
    • Capital & Funding
    • EVs
    • Technology
    • Management
    • Powersports Finance News
    • Risk Management
    • Sales & Marketing
  • Events
    • Auto Finance Summit East
    • Equipment Finance Connect
    • Auto Finance Summit
    • PowerSports Finance Summit
  • Features
    • Latest Issue
    • Features
    • New Tracks
    • Car Culture
    • Staffing Shuffles
    • Under The Hood
    • Spotlight
    • Issue Archive
  • Webinar
  • Podcast
  • Big Wheels Data
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Home
  • News
    • All News
    • Capital & Funding
    • EVs
    • Technology
    • Management
    • Powersports Finance News
    • Risk Management
    • Sales & Marketing
  • Events
    • Auto Finance Summit East
    • Equipment Finance Connect
    • Auto Finance Summit
    • PowerSports Finance Summit
  • Features
    • Latest Issue
    • Features
    • New Tracks
    • Car Culture
    • Staffing Shuffles
    • Under The Hood
    • Spotlight
    • Issue Archive
  • Webinar
  • Podcast
  • Big Wheels Data
  • SUBSCRIBE
  • Log In / Account

THIS WEBSITE USES COOKIES

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “I CONSENT”, you consent to the use of ALL the cookies.

Cookie settingsI CONSENT

Review our Cookie Policies
.
Manage Cookie Consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
34f6831605sessionGeneral purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.
a64cedc0bfsessionGeneral purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.
CookieConsentPolicy1 yearUsed to apply end-user cookie consent preferences set by our client-side utility.
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
crmcsrsessionGeneral purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.
JSESSIONIDsessionThe JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
LS_CSRF_TOKENsessionCloudflare sets this cookie to track users’ activities across multiple websites. It expires once the browser is closed.
LSKey-c$CookieConsentPolicy1 yearUsed to apply end-user cookie consent preferences set by our client-side utility.
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
CookieDurationDescription
__cf_bm30 minutesThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
_zcsr_tmpsessionZoho sets this cookie for the login function on the website.
663a60c55dsessionThis cookie is related to Zoho (Customer Service) Chatbox
e188bc05fesessionThis cookie is set in relation to Zoho Campaigns
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT2 yearsYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
vuid2 yearsVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
CookieDurationDescription
__Host-GAPS2 yearsThis cookie allows the website to identify a user and provide enhanced functionality and personalisation.
_dc_gtm_UA-1038974-31 minuteUsed to help identify the visitors by either age, gender, or interests by DoubleClick - Google Tag Manager.
_fbp3 monthsThis cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
fr3 monthsFacebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
test_cookie15 minutesThe test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE5 months 27 daysA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSCsessionYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-idneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextIdneverThis cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requestsneverThis cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDurationDescription
caf_ipaddrsessionNo description available.
citysessionNo description available.
countrysessionNo description available.
gnt_eidsessionNo description available.
gnt_eu6 hoursNo description
iamcsrsessionZoho (Customer Support) sets this cookie and is used for tracking visitors (for performance purposes)
systemsessionNo description available.
traffic_targetsessionNo description available.
Save & Accept
Powered by CookieYes Logo