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USAA’s Renee Horne to keynote Women in Auto Finance Luncheon

Renee Horne, vice president of consumer lending experiences at USAA Bank, will give the keynote address at the Auto Finance Summit’s second annual Women in Auto Finance Luncheon. The luncheon will take place on the first day of the summit, Monday, Oct. 28, at 12:30 p.m. at the Bellagio Las Vegas. By providing an exclusive […]

Nicole Casperson
August 26, 2019
Auto Finance Excellence, Auto Finance Summit, People

AFS speaker roster expands

The speaker faculty at the 2019 Auto Finance Summit is heating up with a fresh slate of executives. Top-tier executives from Chase Auto, Consumer Portfolio Services, GM Financial, USAA Bank, and Westlake Financial Services, among others, will delve into innovations — and challenges — making waves in the industry. The three-day event is loaded with […]

Nicole Casperson and Joey Pizzolato
June 28, 2019
Sales & Marketing

Digital Customer Experience Takes Center Stage at Auto Finance Sales & Marketing Summit

Distinguished executives from USAA Bank and CarFinance.com are set to discuss best practices for optimizing the digital lending experience at the Auto Finance Sales & Marketing Summit during a session entitled “Delivering the Digital Customer Experience.” The discussion will take place Monday, May 13, at 4:00 p.m. PT at the Omni San Diego. The panel […]

Nicole Casperson
April 15, 2019
Innovation & Technology, Sales & Marketing

USAA Bank Tees Up Subscription Services at Auto Experience Lab

USAA Bank’s Auto Experience Lab is working to enter the subscription service market, but even after seven years of development, rollout for that service is still “under the queue of projects to complete,” James Spears, assistant vice president at USAA Auto Experience, told Auto Finance News. Much of the work in the lab is dedicated […]

Monica Melton
December 24, 2018
Innovation & Technology

Catching the Wave: The Impact of Direct Lending on Auto Finance

The wave of direct lending is starting to swell, and lenders are working to initiate their programs before it crests. “[Direct lending] is still small for us, and we’re looking at trying to stay in front of the fact that consumers’ expectations around, predominantly, information is evolving,” Jeffrey Danford, Ally Financial’s senior vice president of […]

Nicole Casperson
November 28, 2018
Features, Innovation & Technology

Executives to Discuss State of Direct Lending at Auto Finance Summit

Three distinguished executives from Chase Auto Finance, USAA Bank, and State Farm Bank are set to discuss the state of direct lending at the 2018 Auto Finance Summit during a session entitled “Removing the Middleman.” The discussion will take place during the Innovation Track on the second day of the summit — Thursday, October 25 […]

Nicole Casperson
August 29, 2018

Aclaró releases EcoSystem 3.0, adds new board member

Aclaró, which provides disruptive technologies to the automotive, financial and government sectors, has released Aclaró EcoSystem 3.0 (ES 3.0), a game-changing toolset for vehicle purchasers, lenders and dealers, and added a new member to its board. With these announcements, the artificial intelligence software company continues the rapid advancement toward its overarching mission of helping lenders, […]

Compliance considerations when buying and selling customer leads

As an auto lender, you’re likely aware of the due diligence required when purchasing consumer leads. Lenders must exercise the same diligence when referring — or selling — declined leads downstream. Purchasing customer leads via referral programs has adapted as technology has allowed online lenders to communicate instantaneously with potential customers. Due to the nature […]

An inside look at 2 new credit scoring models

Ever since the concept of loaning money was conceived, lenders have been trying to find the ideal way to predict who will pay them back and who will default. Over time, methods for evaluating the likelihood of borrower repayment progressed from individual human judgment calls to more objective credit bureaus and reports. Today, scores often […]

Tech Partnerships Help Drive Digital Transformation in Auto Finance

Aclaro, a company that develops tools for companies in the automotive industry, recently announced game-changing news that validates its mission of helping small, scrappy dealerships compete with larger competitors. As part of its efforts to deliver five-star service for its clients, Aclaro joined the Microsoft Partner Network, allowing the company to continue building its business […]

How Lenders Should Leverage the Power and Promise of Artificial Intelligence

Technology does not wait for rules or regulations. Artificial intelligence (AI) is no exception. The potential profit associated with fintech speeds up innovation, but it also increases the risk of implementing machine intelligence without assessing potential hazards. Simply put, we do not understand how some machines solve problems with deep learning algorithms. This risk can […]

How to Leverage Current Machine Learning and AI Tools in Auto Lending

Auto dealers have heard the hype about how machine learning (ML) and artificial intelligence (AI) are going to transform their businesses. Typically, there are usually two binary outcomes that are discussed. On one hand, the promise of the future seems so bright. Instead of relying on intuition and gut feeling, many divisions of their businesses […]

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Tag Archives: usaa bank

USAA’s Renee Horne to keynote Women in Auto Finance Luncheon

AFS speaker roster expands

Digital Customer Experience Takes Center Stage at Auto Finance Sales & Marketing Summit

USAA Bank Tees Up Subscription Services at Auto Experience Lab

Catching the Wave: The Impact of Direct Lending on Auto Finance

Executives to Discuss State of Direct Lending at Auto Finance Summit

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