Tech, Talk, Customer Treatment are Key to Collections
Getting in touch with overdue borrowers has always been challenging for auto lenders. But that task is tougher, as more ...
Getting in touch with overdue borrowers has always been challenging for auto lenders. But that task is tougher, as more ...
Refinancing has an increasing role to play in auto lending. As the average vehicle loan increases in size and stretches ...
As cars get more expensive and consumer budgets get tighter, loan terms are extending to keep monthly payments affordable. The ...
Lenders should revisit their policies for working out fresh payment arrangements with borrowers who fall behind. The downside of the ...
Quick quiz: How many patent applications were filed by Bank of America Corp., the 7th-largest auto finance company in the nation, ...
BMW is making inroads in the millennial market. BMW Financial Services, not so much. How to grab the attention of ...
First, there was the Internet of Information. Then, presumably and as yet not fully realized, the Internet of Things. Next ...
Sometimes only money talks... Consumer complaints, lodged via the Consumer Financial Protection Bureau’s complaint portal, can be closed a number ...