Navy Federal Credit Union | Auto Finance News | Auto Finance News

Rewriting the Golden Rule: A Fresh Approach to Tailored Marketing Strategies

From the May issue: Prominent technology companies hailing from the heart of Silicon Valley are changing the way consumers shop — and the ease and efficiency with which these companies sell their products is prompting the auto finance sector to up its game. Amazon pushes related products to consumers when they purchase a product on […]

Navy Federal Reinforces Customer Service with Tech

The intersection of customer service and technology is top of mind for Navy Federal Credit Union this year, with enhancements to electronic signatures, mobile applications, and digital portals, said Vice President of Consumer Lending Joseph Pendergast. With 18,000 employees worldwide and more than 8 million members within all branches of the armed forces — including […]

Credit Unions Jockey for Marketshare

As used-car financing gains popularity and banks shy away from new-car loans, credit unions are jockeying for marketshare, partnering with service providers and teaming with other lenders to spark auto loan interest. “[Banks are] making a lot of moves that are making it easy for us,” Chris Whittaker, director of lending services at Oregon Community […]

Credit Unions Stick to Lending Approach Despite Interest Rate Hikes

Despite three Federal Reserve interest rate hikes in the past year and another two on the horizon, several credit unions are sticking to their lending strategies. “It’s definitely had an impact on us and our rates,” Ethan Nelson, vice president of lending at Oregon Community Credit Union, told Auto Finance News. Even so, OCCU plans to […]

Why Lenders Should Consider Offering an Auto Lending App

This summer will mark the 10th anniversary of the debut of the app store which has grown to more than 2.2 million apps, which have come to occupy five hours of a consumer’s day. But, are lenders doing enough to capture that valuable screen time? Billions of smartphone owners use mobile apps daily. A consumer’s […]
  • William Hoffman
  • May 2, 2018
  • Risk

11 Executives Offer Predictions for 2018

From the expansion of mobility services to technology enhancements and continued depreciation of used-car values, a lot has been stirring in the auto finance space this year. And even more change is anticipated next year, according to some executives in the auto finance sector. Auto Finance News asked eleven executives, “What are your predictions for […]
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