Mercedes-Benz Financial to Construct New Fort Worth Operations Center

Mercedes-Benz Financial Services announced plans to construct a new national business operations center in Fort Worth, Texas, not far from its current location. Construction on the 200,000-square-foot facility is slated to begin in early 2018 in the business park of AllianceTexas. The building is scheduled to open in early 2019 and will retain 900 direct […]
  • William Hoffman
  • December 13, 2017

MBFS Seeks Involvement From Customers for Tech Developments

LAS VEGAS — Mercedes-Benz Financial Services is slated to launch a “customer insight community” within the next year, designed to engage current and former customers throughout the captive’s entire idea-to-prototype technology development process, Chief Digital Officer Rodolfo Dominguez said at the 2017 Auto Finance Summit. While Dominguez did not share specific ideas or prototypes that […]
  • Natalie Mattila
  • November 3, 2017

Daimler AG Prepares for Corporate Overhaul

Daimler AG provided more insight into plans for its largest corporate overhaul in a decade, giving more independence to Mercedes-Benz Cars & Vans, Daimler Trucks & Buses, and the existing legally independent Daimler Financial Services AG, the company said Monday in a statement. While the overhaul was first proposed in July, neither the Board of Management nor the Supervisory […]
  • Emma Sandler
  • October 17, 2017

AutoGravity Adds Real-Time Inventory Amid Financing Milestone

On the heels of reaching a milestone $1 billion of requested financing on AutoGravity, the startup is introducing real-time inventory on new and used cars for partnered dealership groups, the company announced in a press release this morning.   Prior to the integration, consumers were only able to browse through catalog models of the brands, […]
  • William Hoffman
  • September 27, 2017

Daimler AG Strategizes Splitting up Mercedes Divisions

Daimler AG is working on a corporate holding structure that could see Mercedes-Benz Financial Services broken out into a separate entity before the company’s annual general meeting on April 5, 2019, according to a new interview with chief executive Dieter Zetsche and chief financial officer Bodo Uebber. In the interview — from German business magazine […]
  • Emma Sandler
  • September 1, 2017

Top 6 Auto Finance Operational Changes to Watch

While lenders, of course, have to focus on lending practices, compliance, and risk management to remain successful in this space, many business owners know employee operations and customer service are just as important. There have been several operational moves among large lenders and shifts in customer service trends over the past year, and financial institutions […]
  • William Hoffman
  • August 31, 2017

MBFS Navigates State Regs Amid E-Contracting Expansion

Mercedes-Benz Financial Services plans to expand the reach of its e-contracting program by yearend, after launching a limited pilot in late 2016, Vice President Geoff Robinson told Auto Finance News. “Contracting is a complex process that must take into account state-by-state requirements, and e-contracting can be defined a little differently from company to company,” he […]
  • Emma Sandler
  • August 28, 2017

Mercedes-Benz Financial Ranks Highest in J.D. Power Study for Third Year

For the third year in a row, Mercedes-Benz Financial Services ranked highest in the  J.D. Power 2017 U.S. Dealer Financing Satisfaction Study in the categories of retail credit-luxury captive (a combined category for retail lease and prime retail) and floorplan. Earning a total score of 986, on a 1,000-point scale, Mercedes-Benz Financial Services maintained the top […]
  • Emma Sandler
  • August 21, 2017

Lenders Focus on Dealer Relationships, JD Power Survey Finds

After years of focusing on the haste of decisioning and funding to dealers, lenders have largely met those expectations on speed and should refocus on communication and relationships, according to the results of J.D. Power and Associates’ 2017 U.S. Dealer Financing Satisfaction Study. “As everyone rushed to be fast, they lost track of [the fact […]
  • William Hoffman
  • August 18, 2017

VW Credit Joins AutoGravity Through Equity Investment

VW Credit Inc. has made an equity investment into the online origination portal AutoGravity and is both joining the platform as a captive lender and utilizing the company’s technology to create its own branded online financing mobile app, according to a Wednesday press release. AutoGravity declined to disclose the sum of the investment to Auto […]
  • William Hoffman
  • July 6, 2017
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