Tricolor adds human touch to innovation

Tricolor Auto Acceptance adds a personal touch to its innovation initiatives when working on new products, President and Chief Operating Officer Don Goin told Auto Finance News. “When we’re working on new products, we use a customer-centric design thinking concept, which includes feedback from customers,” Goin said. Specifically, Tricolor employs a focus group approach when […]

• Joey Pizzolato
• August 23, 2019
• Customer Experience, Innovation & Technology, Sales & Marketing

Westlake zeroes in on under-used tech

With autonomous vehicles, machine learning, and Tesla CEO Elon Musk attempting to merge people’s brains with AI (yes, that is a real thing), some lenders are still struggling to get dealers on board with basic tech tools. For Westlake Financial Services’s Mark Vazquez, senior vice president of marketing, the most under-utilized tool in auto finance […]

• Bianca Chan
• July 19, 2019
• Auto Finance Excellence, Innovation & Technology

Chase Auto CEO Mark O’Donovan joins AFS for key session on the industry’s future

Auto Finance News is excited to host Mark O’Donovan, chief executive of Chase Auto, at this year’s Auto Finance Summit for a fireside chat on Tuesday, Oct. 28, at 9:15 a.m. PT. The 19th annual Auto Finance Summit will take place Oct. 28-30 at the Bellagio Las Vegas. Click here for the full agenda.  The […]

• Nicole Casperson
• July 10, 2019
• Innovation & Technology, Risk Management, Sales & Marketing

Volkswagen Financial introduces electric vehicle comparison tool

Volkswagen Financial Services has launched a digital tool for drivers to assess whether electric vehicles meet their mobility needs.  The idea behind the tool, called EV-4-Me?, is to eliminate confusion around what type of driver is suitable for ultra-low emission vehicles. "Ultimately, facts and evidence should drive the right decisions, and where potential myths overcharging […]

• Nicole Casperson
• July 5, 2019
• Innovation & Technology, Sales & Marketing

Chinese Tariffs to Complicate Underwriting, Slow Innovation, Analyst Says

In addition to increasing vehicle prices, the 25% tariffs imposed on Chinese parts and goods by the Trump administration will complicate the underwriting process for lenders and slow down innovation in the auto industry, Jonathan Smoke, chief economist at Cox Automotive, told Auto Finance News. “Americans aren’t suddenly making 10% or 25% more income,” Smoke […]

• Joey Pizzolato
• June 18, 2019
• Innovation & Technology, Risk Management

Auto Finance Accelerate 2019 Unveils Slate of Speakers From Chase Auto, Ally, Hyundai Capital

Auto Finance News is proud to welcome a slate of diverse speakers to this year’s spring event, Auto Finance Accelerate 2019, to be held May 13-16 at the Omni San Diego. The speaker faculty is quickly expanding with the addition of several top captives and banks. Chase Auto’s Chief Marketing Officer Melinda Welsh will kick off […]

• Nicole Casperson
• April 10, 2019
• Compliance & Regulation, Credit Performance, Innovation & Technology, Risk Management, Sales & Marketing

Auto Finance Accelerate Early Bird Registration Ends This Week

Friday will be the last chance to take advantage of early bird registration prices for Auto Finance News’ week-long event, Auto Finance Accelerate. The series of three events will take place May 13-16 at the Omni San Diego. The success of the Auto Finance Risk Summit, now in its 12th year, and the 4th annual Auto Finance Innovation Summit made way […]

• Bianca Chan
• April 3, 2019
• Innovation & Technology, Risk Management, Sales & Marketing

CFPB, OCC, Federal Reserve Prioritize Fintech Regulation in 2019

WASHINGTON, D.C. — Half of the bankers at CBA Live 2019 identified investments in technology as their No. 1 priority for the immediate future. On the heels of that audience response, a panel of regulators urged that innovation and technology is a top priority, as well. One of the top objectives of the Consumer Financial […]

• Nicole Casperson
• April 2, 2019
• Innovation & Technology, Risk Management