3 Tips for Complaint Management
© Can Stock Photo / tashatuvango Complaining is an age-old habit of customers, but too many complaints about lending can ...
© Can Stock Photo / tashatuvango Complaining is an age-old habit of customers, but too many complaints about lending can ...
Mike Lavin (left), EVP and chief legal officer at Consumer Portfolio Services, joinsRobert Tennant (right), VP and general counsel at ...
When it comes to the end of a vehicle’s lease, all involved -- lender, dealer, and lessee -- appreciate when ...
Prior to Hurricanes Harvey and Irma, the used-car market was softening. From 2014 to 2016, car leases were a booming ...
The paper process during a transaction is a challenge lenders face in the space, because up to 3% of all ...
The auto finance industry has long suffered when it comes to truly understanding the assets that are leased and financed ...
As consumer fraud continues to rise year over year, lenders are seeking ways to detect and prevent fraudsters before the ...
Auto loan delinquency rates are at the highest level since the 2007 financial crisis, which is why auto lenders are ...