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Consumers, Dealers Seek Greater Transparency Through E-Contracting

Consumers and dealers alike increasingly prefer the transparency and fast funding that comes with e-contracting as lenders who offer the service scored “considerably higher” on the J.D. Power 2018 U.S. Dealer Financing Satisfaction Survey. Dealers scored captives 65 points higher on average while non-captives added 52 points to their overall score when e-contracting options were […]