Used Car Dependability on the Decline in China
David Gaynoe, Vice President, Global Sales & Marketing, RMS Automotive, A Cox Automotive Company The reliability of used cars in ...
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Subscription Service Revolve Carves Out Niche in Luxury Space
© Can Stock Photo / bonzodog Asoka Veeravagu, chief executive of the Florida- based luxury car subscription platform Revolve, envisions ...
Participation Points: Why Servicers Should Encourage Borrower Engagement
Customer engagement is a hot topic, with many companies now adding “customer experience” directors and other such roles to their ...
Regulators Reject Wells Fargo’s Plan to Pay Back Consumers Affected by Insurance Scandal
© Can Stock Photo / gunnar3000 Wells Fargo & Co.’s proposal to remediate consumers impacted by its force-placed insurance scandal ...
Consumer Credit Scores Rise But Risks Remain, Executive Says
© Can Stock Photo / AndreyPopov Nearly half of consumers saw their credit scores increase by 20 points or less ...
Captives, Banks Lag in Industry Efforts to Reduce Delinquencies
© Can Stock Photo / Kurhan Delinquency rates are down for the auto finance industry overall, but captives and banks ...
New Toyota Financial CIO Prepares for Future of Mobility Services
Vipin Gupta, Group Vice President and Chief Information Officer, Toyota Financial Services Toyota Financial Services’ newly appointed Group Vice President ...
Consumers, Dealers Seek Greater Transparency Through E-Contracting
© Can Stock Photo / everythingpossible Consumers and dealers alike increasingly prefer the transparency and fast funding that comes with ...
