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Natalie Mattila

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USAA combines manual, AI-driven language analysis to review complaints

USAA is using a combination of artificial intelligence-powered natural language processing and manual tagging to manage

Tricolor secures patent for new AI tech

Used-vehicle retailer and lender Tricolor Holdings secured a U.S. patent last week for its AI underwriting

Listen: Weekly Wrap discussion on soaring payments

Affordability worsened last week as monthly payments rose and used-vehicle values inched up. Used-car prices rose

95% of lenders starting to leverage AI tools, survey finds

Informed recently commissioned an industrywide, unbranded survey of auto finance executives to identify the key areas

March used-vehicle values inch up for 4th straight month

Used-vehicle values creeped back toward 2022 levels in March amid tight used inventory, marking the fourth

Fifth Third’s Harter on consistency amid turmoil

Fifth Third is focused on consistency and maintaining dealer relationships amid rising interest rates and concerns

TransUnion, NAACP encourage financial education in underserved communities

Underserved and credit-invisible communities lack the resources and access to credit to properly build a history

US hiring moderates, unemployment falls in mixed signal for fed

US payrolls rose at a firm but more moderate pace last month as the unemployment rate

Credit Union Auto Lending Surges

David Thompson

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