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Proposed Changes to Collection Practices Could Affect First-Party Creditors
The Consumer Finance Protection Bureau has issued a Notice of Proposed Rulemaking (NPRM) to the Fair Debt Collection Practices Act...
Tricolor Uses Innovation, Technology to Drive Customer Experience
Don Goin, President and Chief Operating Office, Tricolor Auto Acceptance At Tricolor Auto Acceptance, technology drives the goal of delivering...
Bank of America Expects Direct Volume to Match Indirect Within 5 Years
SAN DIEGO — Bank of America's direct loan portfolio may catch up with its indirect portfolio as soon as 2022, Duane...
AI Startup Helps BMW Financial Scale Call Center With Chatbots
SAN DIEGO — BMW Financial Services will have automated "digital assistants" added to its call center capabilities by the third quarter, thanks...
Mobility Matters in the Auto Lending Process
The volume and variety of innovative commerce transactions available on mobile devices continues to grow. Younger generations — millennials and...
Fidelity Bank Exits Indirect Auto
Fidelity Bank is shuttering its indirect auto business after nearly 30 years, Auto Finance News has learned. "Effective May 15,...
Tricolor’s Machine Learning Tech Is Reducing Its Reconditioning Costs
SAN DIEGO — The machine-learning technology deployed by Tricolor Auto Acceptance has cut its vehicle reconditioning costs, Chief Executive Daniel...
Bloom Wins DEMOvation Challenge at Auto Finance Innovation Summit
SAN DIEGO — Bloom, a decentralized data security solution powered by blockchain, was crowned the winner of the third annual...
