Charles Yuen, Product Manager, Asset Finance, FIS
For auto lenders, AI is increasingly becoming part of the operating model. About two-thirds of auto finance leaders from research by FIS® and TechStudio™ are already pivoting or using AI for process automation, customer service and collections optimization, and 61% are doing so for generative AI-powered employee productivity. But putting AI into individual processes is only the beginning.
The bigger opportunity is connecting those capabilities across the financing lifecycle. Today, 76% of respondents identify lack of system integration as a technology gap, alongside limited automation at 64% and limited real-time data visibility at 54%. These are all critical in delivering a successful AI-led operating model.
This session will examine how lenders can overcome those barriers and integrate AI into connected workflows spanning origination, decisioning, servicing, collections and portfolio management. We’ll explore how modern integration, workflow automation, data visibility and connected platforms can help lenders move from fragmented AI initiatives toward a more intelligent operating model that improves speed, efficiency and customer experiences.
3 key audience takeaways:
- Connect workflows to amplify AI value
Learn how breaking down silos between origination, servicing, collections and portfolio management can help intelligence flow, optimizing adoption & efficiency across the lifecycle. - Operationalize AI beyond the pilot
See how lenders can move from experimentation to embedding AI and automation into the workflows employees use every day. - Turn technology foundations into competitive advantage
Explore how addressing integration, automation and data visibility gaps today can create the foundation to scale AI and support faster decisions, more efficient operations and better experiences.
