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Car Loans Inc. Ramps Up Mobility Efforts

Car Loans Inc. is implementing a “mobile-first” strategy to cut servicing costs and better the customer experience, according to the company’s Chief Executive Max Haynes. “Our numbers are showing that over 90% of subprime borrowers have a smartphone,” Haynes said. Some of these consumers are struggling to make their car payments, but never miss a […]

Games May Help Lenders in Pursuit of Underbanked Millennials

Some millennials may not have checking accounts or desktop computers, but the vast majority have smartphones, and many of them can be motivated to pay on time using innovative approaches like “gamifying” payments, experts said. “They may change their address and not update the email, but they have the smartphones,” said Michael Collins, senior vice […]

Startup Aims to Make Subprime Payments More Engaging

Customer Engagement Technologies, a fintech startup company, is set to “drastically improve the overall image of subprime auto market,” by gamifying the payment experience with a new app called PaySwag, launched last month, Chief Executive Max Haynes told AFN. The app, intended for underbanked customers, allows users to make or adjust payments online, and can also set up […]