Coming Unhooked: The Growing Disconnect Between Lenders and Repo Agents

With auto loan delinquency rates rising, it would seem to be a good time to be a repossessor. But that’s not the case. Tow truck and vehicle insurance prices are climbing; license, bond, and other compliance-related costs are increasing; technology spending— to boost internal efficiencies and maintain a competitive edge — is growing. Meanwhile, lenders […]

Executives to Discuss State of Direct Lending at Auto Finance Summit

Three distinguished executives from Chase Auto Finance, USAA Bank, and State Farm Bank are set to discuss the state of direct lending at the 2018 Auto Finance Summit during a session entitled “Removing the Middleman.” The discussion will take place during the Innovation Track on the second day of the summit — Thursday, October 25 […]
  • Nicole Casperson
  • August 29, 2018
  • Strategy

Dealers Prioritize Lender Communication, J.D. Power Survey Finds

As interest rates rise, dealer satisfaction with their lender partners is increasingly reliant on quick and meaningful communication with credit staff, according to the 2018 J.D. Power Dealer Financing Satisfaction Survey released this week. “Satisfaction declines by 163 points, on a 1,000-point scale, when dealers are not able to reach the credit staff,” Jim Houston, […]

Chase Auto Grows Portfolio by $3.6 Billion in 2Q

JPMorgan Chase & Co. grew its outstandings auto balances, despite originations remaining flat, the bank reported in its second-quarter earnings call today.  Chase Auto Finance’s 2Q loan and lease outstandings reached $83.8 billion — a year-over-year increase of $3.6 billion. Despite a rise in lease originations, total originations remained flat year-over-year at $8.3 billion. In terms of global […]
  • Nicole Casperson
  • July 13, 2018
  • Earnings

Chase Renews Jaguar Land Rover Partnership Amid Retail Growth

Jaguar Land Rover North America will retain Chase Auto Finance as its private label lending partner, extending the decade-long relationship, the companies announced today. Chase will continue to provide customized retail, lease, and commercial finance offerings as well as strategic support to more than 330 retailers in the U.S. through Jaguar Financial Group and Land […]

Chase Auto Drives Revenue With Higher Lease Volume in 1Q Earnings

Chase Auto Finance drove revenue higher for the company by growing its lease book, reflecting the company’s optimism in the strength of consumer lending, Chief Financial Officer Marianne Lake said on the earnings call. Chase reported higher revenue that was in part driven by an increase in auto lease volume, the company reported. The bank’s lease […]
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