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Wells Fargo Turns to Machine Learning for Collection Insights

Wells Fargo Auto is looking beyond credit decisioning models for machine learning applications. Specifically, the company employed “sentiment analysis” — an automated process of understanding opinions from written or spoken language — for collections. “One thing I was surprised to see is that through natural language recognition and sentiment analysis, it was very easy to […]

GM Financial Joins Startup Blockchain Network for Fraud Prevention

General Motors Financial Co. is turning to blockchain technology from Spring Labs to strengthen fraud prevention and detection capabilities. Spring Labs, which counts GM Financial as its “cornerstone partner” in the auto finance space, is building a blockchain-based network of finance and technology companies, company Founder and Chief Executive Adam Jiwan told Auto Finance News. […]

‘Unseasonal’ 4Q Origination Boost Puts CPS on Track for Growth in 2019

Consumer Portfolio Services is counting on marketing and technology enhancements implemented last year to spur origination volume, despite potential complications with changes in the tax code coupled with the government shutdown. CPS originations shot up 32% year over year, to $251 million in the fourth quarter of 2018. In fact, fourth-quarter volume was the highest […]

Santander Uses AI to Triage Cybersecurity Threats

Difficulty pinpointing the source of a data breach is often to blame for the lag between perpetration and detection of fraud, said Santander Consumer USA Chief Information Security Officer Harold Gonzales at AFSA’s Vehicle Finance Conference. “It’s not like we have a dashboard and one big red light goes off and we all chase after […]

Lift in Fleet Volume Offsets Sagging January Sales

January fleet sales edged higher than expected, easing the decline in new-vehicle sales, according to fresh data from Cox Automotive. Total fleet sales rose 10% year over year in January to nearly 216,000 units, driven mostly by an increase in sales to rental car companies. In January, 67% of fleet vehicles were sold to rental […]

Dealers Negotiate Lease Prices in New Lexus Program

Toyota Financial Services is piloting its Lexus Complete Lease program with 80 dealerships in seven states, though the timing for a national rollout is still undecided, Joanna Dean, general manager for finance products at TFS, told Auto Finance News. “[TFS] will continuously evaluate the success of the program and decide on the expansion into additional […]

Ford Credit Eyes ‘Self-Adapting’ Underwriting Model

As Ford Motor Credit Co. refines the first phase of its machine-learning model for credit decisioning, the captive is already working on version 2.0. “In the fourth quarter of 2018, we launched machine learning into production," Director of Credit Analytics Yi Lu said during a panel discussion at the American Financial Services Association’s Vehicle Finance […]
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