Sales & Marketing | Auto Finance News - Part 3

Top elements of a successful customer experience strategy [webinar]

With an increasing number of consumers as comfortable buying cars online as they are ordering groceries or booking travel, lenders must design an auto finance process that centers on customer experience. That’s the upshot from the latest webinar hosted by Auto Finance Excellence. Tune in to the complete recording of the webinar here. In this Auto Finance Excellence webinar, Bill Nemecek, […]

Chase Auto inks deal with Vroom

Chase Auto has expanded its relationship with online used-car retailer Vroom, in anticipation of an expected 2020 launch of Vroom Financial Services Powered by Chase, a new financing arrangement between the two companies, Mark Roszkowski, Vroom’s chief revenue officer, told Auto Finance News. “The goal is to eventually make the entire financing process completely digital,” Roszkowski […]

Independent dealers sour on slipping inventories

Franchise auto dealers perked up their market outlook in the third quarter as independent dealers lowered expectations for market conditions, a Cox Automotive dealer sentiment report showed. While used-vehicle sales continue to reach record levels, independent dealers reported that used-vehicle inventories are declining – a continued trend from the second quarter. In fact, limited used-vehicle […]
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