Operations | Auto Finance News - Part 5

Hyundai Capital Launches AI-Powered Chatbot

Hyundai Capital America has adopted artificial intelligence into its Kia Motor Finance brand with the launch of “Kian,” an AI-powered chatbot that assists consumers with finance-specific questions, Martin Schmitt, chief executive at CarLabs, told AFN. The bot started “living” on Kia Motor Finance's website last month, Schmitt said, replacing the search bar and serving as […]

Banking Hurtles Toward Ethically Dubious Credit Decisioning

The paramount technology objective today in banking is the implementation of artificial intelligence to enhance customer experience, products and, in turn, financial results, for both consumers and financial institutions. As artificial intelligence and its compatriot technology, machine-learning algorithms, take a more prominent role in financial services, the ethical challenges posed by these technologies advance. The […]

Five Questions With… Craig Harter of BMO Harris Bank

Five Questions With is a monthly Q&A segment on AutoFinanceExcellence.org that offers a glimpse of what senior industry executives are thinking about outside the boardroom. Read on to find out. BMO Harris Bank‘s head of U.S. indirect lending Craig Harter takes the lessons learned from his 25-year auto finance tenure and his upbringing to keep him […]

Ford’s $500M Backing of Electric OEM Opens Door for Captive Financing

Ford Motor Co.'s plan to invest $500 million in electric vehicle manufacturer Rivian could create an opportunity for Ford Motor Credit, said Cox Automotive Senior Economist Charlie Chesbrough. “It seems possible that Ford Motor Credit could provide financing for either Rivian fleet or Ford fleet services, Chesbrough said. "Given the ever-changing mobility world, there are […]

Rental Car Firm Enterprise Plans to Launch Subscription Service in May

Enterprise Holdings, parent of Enterprise Rent-A-Car, plans to launch a vehicle-subscription service within the next month, according to a company press release. The pilot program will start in three states and allow customers — for a monthly fee — to select from six vehicle classes, including full-size and premium sedans, small and mid-sized SUVs, and […]

Carvana to Buy Used Vehicles Through Honcker Leasing App

Leasing startup Honcker added used-car trade-in capabilities to its mobile app via a partnership established with Carvana in November 2018, Honcker Founder and Chief Executive Nathan Hecht told AFN. Technology integration was completed in February, and the companies officially launched the tool to users last week. With the partnership, consumers can sell their used car […]

Tesla Plans to Use Model 3 Lease Program to Stock Ride-Hailing Fleet

Tesla has launched a leasing offer for its $35,000 Model 3 electric sedan — without the standard option that allows consumers to purchase their vehicles at the end of the term. “With full autonomy coming in the future via an over-the-air software update, we plan to use those vehicles in the Tesla ride-hailing network," the […]
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