Customer Experience
Improving customer experience through compliant automation
Lenders are tasked with navigating a whole list of federal, provincial and state regulations that impact automobile lending, data security...
Data analytics and automation: Making lenders more competitive, lowering risk
Auto-decisioning is the ability to configure business rules and policies through a reliable and streamlined technology process to automatically approve...
How LMS proactively supports loan viability
There’s no doubt that loan originations systems (LOS) have gained popularity in the automotive lending field, prompting lenders to focus...
How a flexible cloud LOS manages electric vehicle incentives
Lenders who want to capture business generated through government EV incentives can leverage loan origination technology to motivate customers —...
How lenders can stay competitive in a digital purchasing world
Black Friday and the holidays are now behind us, and lenders are facing 2022 hopefully less encumbered by the restrictions...
Automation gives lenders clear advantage over competition
The past six months have been anything but normal for the automotive industry. Pandemic-driven chip shortages are still constraining inventory,...
Evolving leadership to meet the challenges of a changing world
The world is changing in profound ways. Artificial intelligence, automation and robotics are eliminating traditional jobs, while at the same...
How to champion diversity and inclusion while growing your bottom line
Bringing executive teams in financial services up to parity for gender and race will take time, but it is possible...
