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Customer Experience

Flagship Credit Acceptance tailors marketing to dealer type

May 19, 2023

Customer Experience

Cloud-based LOS makes sense for EV financing

May 19, 2023

Customer Experience

Paper marketing still relevant to auto finance; personalization key

May 16, 2023

Customer Experience

Building success through prequalification

April 18, 2023

Flagship Credit Acceptance tailors marketing to dealer type

5 best practices for online powersports marketplace platforms

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As online shopping and e-commerce become more common in the powersports industry, developing an effective online marketplace is critical to...

SaaS-based lending automation crucial to hybrid workplace

by Bob Metodiev

February 16, 2023

When the world made the shift to remote work in 2020, automotive lenders quickly migrated business functions to online models,...

Registration now open for equipment F&I strategies webinar

Company culture shapes positive customer experiences

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December 22, 2022

Superior customer engagement is defined by an experience that lets users resolve their issues, address their challenges and achieve their...

Evaluating lending software fundamentals in a challenging market

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The automotive lending industry has weathered serious challenges in recent years, adapting to overcome issues like stay-at-home mandates and inventory...

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Flagship Credit Acceptance tailors marketing to dealer type

Cloud-based LOS makes sense for EV financing

Paper marketing still relevant to auto finance; personalization key

Building success through prequalification

Flagship Credit Acceptance tailors marketing to dealer type

5 best practices for online powersports marketplace platforms

SaaS-based lending automation crucial to hybrid workplace

Company culture shapes positive customer experiences

Evaluating lending software fundamentals in a challenging market

COMPLIANCE

Abusive practices: CFPB policy statement murky at best

CFPB: ‘Junk fees’ in auto servicing are unfair, deceptive

CUSTOMER EXPERIENCE

Flagship Credit Acceptance tailors marketing to dealer type

Cloud-based LOS makes sense for EV financing

TECHNOLOGY

EV underwriters should consider geography, seasonality, battery

Lenders turn to fintechs to expand efficiencies

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