Call center volume spikes at Axis Auto

© Can Stock Photo / 4774344sean

Axis Auto Finance saw a spike in its call center volume after the start of the pandemic, prompting the subprime lender to “train their employees to service their clients' requests digitally, while working from home,” Ilja Troitschanski, president of Axis Auto Finance told Auto Finance News. “We saw our call volume spike up by 30% […]

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