Tricolor Uses AI to Improve Call Center Efficiency | Auto Finance News | Auto Finance News

Tricolor Uses AI to Improve Call Center Efficiency

On the heels of launching artificial intelligence algorithms in its underwriting processes, subprime lender Tricolor Auto Acceptance has started testing AI in another area of the business. Chief Executive Daniel Chu said the buy-here, pay-here lender, which focuses on Hispanic car buyers, is using AI in its Guadalajara, Mexico, call center. The niche lender has […]

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