US Bank launches Spanish voice assistant for auto loan servicing, banking

Tool leverages natural language processing and real-time interpretation

Photographer: David Paul Morris/Bloomberg

U.S. Bank’s Spanish-speaking customers can now service their auto loans by speaking into the bank’s mobile app. The Minneapolis-based bank last month launched a Spanish-language version of its smart voice assistant — Asistente Inteligente de U.S. Bank — that allows consumers who select Spanish as their preferred language in the app to search for checking […]

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