Gupta was appointed chief information officer at the captive — which boasts a $92 billion portfolio — in 2018. In his role, Gupta leads all aspects of digital transformation and information technology to transform, grow and expand the business of TFS. He reports to company President and Chief Executive Mark Templin.
Before joining Toyota in 2018, Gupta served as executive vice president and CIO for Key Community Bank, a business unit of KeyBank, where he drove customer-focused digital transformation. Before KeyBank, he served as business information officer at PNC/National City Bank.
Gupta previously told AFN that his goal for TFS is to usher in a future of mobility services to the captive. He said TFS will drive innovation by focusing on three strategic objectives: agility, digital experiences and using data and analytics to deliver new services. Since joining TFS, Gupta has fostered a digital-savvy workforce via an internal learning program for employees and business partners called TFS Digital Academy.
Gupta’s fireside chat will be followed by sessions that explore new interactions in payments, streamlining loan servicing and collection practices, and data-driven approaches to improve operational efficiencies.
To learn more — or to register — for this year’s event, visit the Auto Finance Accelerate homepage here.