Banks turn to mobile apps to attract Gen Z consumers

FinovateSpring 2022

A Viva Republica Ltd. employee demonstrates the Toss app on a mobile phone in Seoul, South Korea, on Monday, April 20, 2020. Viva Republica Ltd., operator of South Korea’s largest fintech startup Toss, is planning to raise about $200 million from investors to bankroll its expansion in online banking and security trading services. Photographer: Jean Chung/Bloomberg

SAN FRANCISCO – Lenders are investing in digital banking as consumers increasingly turn to mobile applications and coveted Generation Z customers claim mobile as their preferred banking method. At Bank of America, Chase, Citi and Wells Fargo, for example, nearly half the banks’ customers use mobile apps to monitor their credit scores at least on […]

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