Auto collection complaints skyrocket 72% in 2021

Collection complaints have been on the rise in recent years

Consumer complaints related to vehicle loans and leases increased 12% in 2021, but those centered on the collection of debt shot up 72%, according to data from the Consumer Financial Protection Bureau (CFPB). Industrywide, consumers filed 7,779 complaints related to their auto loans and leases. Delinquent borrowers filed another 3,328 complaints revolving around collection of […]

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