Post Tagged with: "Southeast Toyota Finance"

Southeast Toyota Finance May Tighten Credit

Southeast Toyota Finance May Tighten Credit

August 11, 2017 at 10:00 am 0 comments

Southeast Toyota Finance, is mulling modest modifications to underwriting and programs this year to reduce risk, said Dan Chait, president of World Omni Financial Corp., which oversees the captive. Lenders across the industry are tightening credit to reduce risk, Chait told Auto Finance News. “We realized this [trend] is justRead More

World Omni Launches Call Center Tool to Enhance Customer Experience

World Omni Launches Call Center Tool to Enhance Customer Experience

August 9, 2017 at 10:15 am 0 comments

World Omni Financial Corp. continues to invest in technology to improve customer services, following the launch of its new call center tool, President Dan Chait told Auto Finance News. “To better serve our customers, we roll out enhancements in our system every few months,” he said. “We focus on improvingRead More

World Omni to Make Big Push on Tech, Analytics in 2017

World Omni to Make Big Push on Tech, Analytics in 2017

March 16, 2017 at 10:45 am 0 comments

The auto finance market is moving faster than expected for World Omni Financial Corp., which is why the lender is focusing much of its efforts in 2017 on data integration and utilizing analytics, said Alfredo Cateriano, vice president of risk management, data, and analytics. “Our biggest challenge at World Omni,Read More

World Omni Boosts Customer Communication Efforts

World Omni Boosts Customer Communication Efforts

August 22, 2016 at 11:00 am 0 comments

World Omni Financial Corp. and subsidiary Southeast Toyota Finance are enhancing customer communication efforts to better serve multiple generations and move the company closer to a multi-channel platform, said Ed Brown, World Omni’s group vice president of operations. “We hear a lot about millennials,” Brown told Auto Finance News. “We are spendingRead More

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