Auto Finance Performance: The Nation’s Top Lenders

AFPerformance_logo_020415When it comes to performance, Security Service Federal Credit Union was the No. 1 lender in 2016, according to Auto Finance Performance, an exclusive ranking of dealer preferences about the finance providers they use.

The Auto Finance Performance (AFP) data query quantifies and ranks lenders on four broad categories that drive dealers’ decisions about financing: service, pricing, representatives, and products. The complete rankings and data drill down into each category to generate more granular data.

Security Service FCU scored highest overall ― 9.08 on a 10-point scale. SunTrust Bank and Ford Motor Credit Co. placed second and third, respectively. In all, 24 lenders scored higher than the mean of 7.93.

Here’s the list of the top 30 financiers in the nation, by overall AFP performance score, as well as rankings for top prime and nonprime/subprime lenders:

 

Top 30 Lenders by Overall Score

Rank Company Score
1 Security Service FCU 9.08
2 SunTrust Bank 8.87
3 Ford Motor Credit Co. 8.78
4 Bank of America 8.72
5 Citizens One Auto Finance 8.71
6 Toyota Financial Services 8.70
7 Nissan Motor Acceptance Corp. 8.68
8 First Niagara Bank 8.66
9 Huntington Auto Finance 8.66
10 PNC Dealer Finance 8.65
11 BMO Harris Bank 8.63
12 TD Auto Finance 8.55
13 Ally Financial 8.46
14 Fifth Third Bank 8.44
15 BB&T Dealer Finance 8.42
16 US Bank 8.40
17 Hyundai Motor Finance 8.33
18 Chase Auto Finance 8.22
19 Bank of the West 8.17
20 Honda Financial Services 8.16
21 Kia Motors Finance 8.06
22 Wells Fargo Dealer Services 8.04
23 Capital One Auto Finance 7.97
24 GM Financial 7.95
25 Gateway One/TCF Financial 7.79
26 AmeriCredit 7.16
27 Chrysler Capital 7.05
28 Credit Acceptance Corp. 6.45
29 Regional Acceptance Corp. 6.44
30 Santander Consumer USA 6.42

 

Top 20 Prime Lenders by Overall Score

Rank Company Score
1 Security Service FCU 9.10
2 SunTrust Bank 8.87
3 Ford Motor Credit Co. 8.80
4 Citizens One Auto Finance 8.76
5 Nissan Motor Acceptance Corp. 8.75
6 Toyota Financial Services 8.74
7 Bank of America 8.72
8 First Niagara Bank 8.69
9 Huntington Auto Finance 8.68
10 PNC Dealer Finance 8.67
11 TD Auto Finance 8.65
12 BMO Harris Bank 8.64
13 Fifth Third Bank 8.63
14 Ally Financial 8.60
15 Capital One Auto Finance 8.58
16 BB&T Dealer Finance 8.52
17 US Bank 8.46
18 Chase Auto Finance 8.40
19 Gateway One/TCF Financial 8.35
20 Hyundai Motor Finance 8.33

 

 

Top 15 Nonprime/Subprime Lenders by Overall Score

Rank Company Score
1 Hyundai Motor Finance 8.31
2 Ally Financial 8.29
3 Chase Auto Finance 7.77
4 Wells Fargo Dealer Services 7.77
5 GM Financial 7.75
6 Capital One Auto Finance 7.72
7 Gateway One/TCF Financial 7.32
8 AmeriCredit 7.14
9 Chrysler Capital 6.85
10 Regional Acceptance Corp. 6.43
11 Credit Acceptance Corp. 6.43
12 Santander Consumer USA 6.41
13 CPS (Consumer Portfolio Services) 6.33
14 Exeter Finance 6.19
15 American Credit Acceptance 6.18

 

To find out more or to participate in Auto Finance Performance 2017, click here.

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